Customer Support Executive – Call Centre
Customer Support Executive – Call Centre
Call Centre Executive
Job Description
We are hiring an experienced Call Centre Executive for our Pitampura, Delhi location. The candidate should have prior experience in handling customer calls and managing queries efficiently. The role involves handling both incoming and outgoing calls, resolving customer concerns, and maintaining accurate records in the system. The candidate should have good communication skills in Hindi and basic English, along with basic computer knowledge.
Roles & Responsibilities
- Handle incoming and outgoing calls
- Resolve customer queries and complaints effectively
- Provide clear information about products/services
- Update data in CRM/system
- Maintain professional and polite communication
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