Cancellation Policy

Home Collection Policy

Home collection charges are levied depending on the distance from the Centre.

Cancellation charges
Any time after the request and before the phlebo’s visit to the patient’s home 0 cancellation charges
Phlebo visits the patient premises but the booking is cancelled. Sample is not collected. Rs. 100
After the sample is picked up 100% (No Refund)
  • In case a request for refund reaches the company, amount paid will be credited into patient account/card within a maximum of 10 (Business days) days from date of cancellation.
  • Cancellations received after the stated deadline will not be eligible for a refund.
  • Refund requests must include the name of the attendee and/or transaction number.


Good service in a cost effective manner. Doctor consultation was very good, she explained my test report one by one in detail and suggested for having healthy diet and exercise. The person who collected the sample was also very good, he came on time, collected the sample with cleanliness and in a good manner. Overall nice experience. Keep up the good work Saral team!
Kumari Nutan, 10/01/19, Google Review

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